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Interested in building your business without dealing with physical inventory? Dropshipping is the solution! Find answers to our most commonly asked dropshipping questions below. You can sign up for our dropshipping program here.
*Please note that if you're already signed up as a wholesale customer, you will need to create a separate account for dropshipping.
Pricing
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Base dropshipping prices are the prices that are listed on this website when you are logged in as a dropshipper. Please see the details below for instructions on how to increase the product pricing when the products are listed on your site so that you can make a profit. You must connect with our store via SyncLogic—you cannot place a dropshipping order directly on our website.
How does it work?
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We use a third-party app through Shopify called SyncLogic. You will need to download the app in order to connect with our store. After you download SyncLogic and sign up for dropshipping on our site, you can expect an email from us within 1-2 business days with a code for you to use on SyncLogic to connect our stores together. This will allow our products to be shown on your website. Note that the initial sync can take 1-2 business days. From there, products sync whenever anything is changed on our side or yours.
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After we've accepted your connection request, you can change the prices by using the price transformation tool. For example, if a product is $24, and you'd like to sell it for $48, you would enter a 200% price increase. We recommend looking at the dropshipping pricing on our site to get an idea of what you'd like to set the price transformation at before you start selling on your site.
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After a customer places an order on your website, it generates a draft order on this site. You will receive an automated emailed invoice shortly after the order is placed so that you can complete the payment on our website. It is your responsibility to ensure your customer's shipping address is entered correctly on the checkout page on our website. The billing information and billing address should be your own. Note that you will be charged an additional $9.95 domestic shipping fee, or a Canadian shipping fee if applicable. After that's done, we will ship the order directly to your customer!
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When the shipping label is printed, you will get an email with tracking information. You will need to add the tracking number to the customer's order page on your Shopify.
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Order confirmations for your customers will appear exactly the same as they do normally through Shopify.
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For specific questions about syncing over products, updating titles/photos, etc, please contact SyncLogic directly at support@oiizes.com.
Shipping
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We ship orders within 2-3 business days of placement! From there, it's typically another 4-5 days for transit.
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Please note that we currently only ship within the United States and to Canada.
Returns
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Returns will need to be sent to your business' address. This is noted on the packing slip your customer will receive with their order. Please coordinate with your customers should they wish to return a product or if they have any customer service inquiries.
Photos
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The photos found on modernandchicwholesale.com are available for you to use on your website as a courtesy. The photos will carry over to your website via the SyncLogic connection, but if you choose, you can turn that option off. Photos found on our social media, retail site, and other selling channels are not for dropshipping use. Failure to comply with these terms will result in termination of your account and legal action.
